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Corporate Social Responsibility

2018 CSR Report

Agricultural Bank of China Corporate Social Responsibility Report 2018 (the Report) is the 12th issued since 2007. The Report refers to and is standardized to the Global Reporting Initiative (GRI), The Supplementary Guidance for the Financial Services Industry, International Standard Organization’s (ISO 26000) Guidance on Social Responsibility, and The Hong Kong Stock Exchange Guidelines. It benchmarks United Nations’sustainable development goals, and complies with social responsibility information disclosure requirements of the China Insurance and Banking Regulatory Commission, the China Banking Association, and the Shanghai Stock Exchange. It gives answers to the stakeholders’ issues of concern, truly and accurately reflects the key points and bright points of the Bank’s annual social responsibility work.
  The Report, it is divided into 8 major sections, which are Message from the Chairman, Feature: Marching Forward with the Reform and Opening up, About Us, Responsibility Map, Responsibility Practices, CSR Honors and Awards, Responsibility Commitments, and Appendix. The special feature demonstrates the responsibilities that the Bank has shouldered since it’s reestablishment in 1979. Responsibility practices are the key, and the Report demonstrates such practices in its seven major chapters, which include Supporting Poverty Alleviation with Solidarity, Serving Rural Revitalization with Devoted Mission, Supporting Real Economy with Heart, Building a Beautiful China with Persistence, Providing Quality Services with Sincerety, Enhancing Employee Happiness with Joint Hands, and Promoting Social Harmony with Responsibility. The Report gives prominence to the Bank's resolute implementation of the Central Committee's policy deployments, and its full efforts in supporting poverty alleviation, unswervingly preventing and controlling financial risks, actively building a leading bank in green financing, serving major national strategies, supporting private and small and micro enterprises, innovating financial services, protecting the legitimate rights and interests of consumers, and participating in social welfare activities.
  The cover of The Report uses the design of traditional Chinese window frames, the readers can look through the three windows to discover the Report's main responsibility themes. The content of the report uses brightly colored, eye-catching photographs to give prominence to the major themes. With inserted QR codes for short films and audio case files, the readers can have a digitally enhanced interactive reading experience.

2017 CSR Report

Agricultural Bank of China Corporate Social Responsibility Report 2017 (the Report) is the 11th issued since 2007. The Report refers to the Global Reporting Initiative (GRI) and the Hong Kong Stock Exchange guidelines, benchmarks United Nations' sustainable development goals, and complies with social responsibility information disclosure requirements of the China Banking Regulatory Commission, the China Banking Association, and the Shanghai Stock Exchange. It gives answers to the stakeholders' issues of concern, truly and accurately reflects the key points and bright points of the Bank's annual social responsibility work.
  The Report is divided into 8 major parts, which are Message from the Chairman and the President, About Us, Responsibility Practices, Responsibility Map, Branch Case Studies, CSR Honors and Awards, Responsibility Commitments, and Appendix. Responsibility Practices includes 6 major parts, which are: A National Team to Lead the Financial Service for "Sannong", A Major Force to Support National Welfare, A Leader to Promote Ecological Progress, A Pioneer to Provide Quality Service, A Guide to Lead Employee Career Paths, A Pioneer to Facilitate Social Harmony. Through social responsibility data and focused topics, the Report gives emphasis to the Bank's responsibility practices, such as ABC's No. 1 Project making innovations to serve "Sannong", supporting supply-side structural reform, defending against wire fraud, etc. It also focuses on showing ABC's unique social responsibility practices, such as establishing inclusive financing development structure, innovating green financial products, exploring "Smart Finance" Services, etc.
  A fresh and elegant hand-drawn watercolor style is used throughout The Report, which resonates with ABC's brand culture of "Building a Beautiful China". The Report's contents have explored the use of visual propagation methods, specifically, QR codes were inserted, which lead to links with a combination of written language with video and/or audio files, this can give the readers a more full and fluent reading experience.

2016 CSR Report

In 2016, ABC has been always concerned with and dedicated to the country, and demonstrated a State-owned bank shouldering responsibilities by fully supporting the real economy, actively serving the national strategy and heartily giving back to the community, while creating more value for shareholders and society. For the 65 years since its establishment, ABC has, by upholding the “spirit of craftsmanship” which always calls for excellence in the course of serving “Sannong”, the economy and the general public, forged the political responsibility for carrying out strict governance of the Bank, the economic responsibility for value creation, and the social responsibility of promoting well-being of society, to contribute to the realization of the great rejuvenation of China.

2015 CSR Report

Developmental sustainability needs to be based on responsibility, as building a long-lasting corporation needs to be based on bearing in mind people’s well being. In 2015, facing numerous difficulties and challenges in the domestic and international economic environment, ABC resolutely implemented the Central Committee and State Council's policy decisions and regulatory requirements, calmly dealt with complex situations, and actively guarded against and dissolved risks. As a large state-owned commercial bank in support of “Sannong” (agriculture, rural areas and farmers) development, ABC also innovated service means, contributed to poverty reduction, serving the real economy, strengthening ecological protection and improving people's livelihood.

2014 CSR Report

In 2014, ABC continued to strive in economic responsibility, social responsibility (narrow sense), environment responsibility and legal responsibility, made greater progress in the fulfillment thereof, further exhibited its image of a bank ready to shoulder responsibility and won the trust of common people through its creditability.

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